We are pleased to provide a variety of shipping options based on your delivery location and product being purchased.

 

we will ship directly from our US, EU and other local warehouses. Please double check your shipping address when placing your order as it cannot be changed after the product has shipped. Our team will email you a tracking number. Please check your email frequently for more questions.

 

Shipment Processing Time

All orders are processed within 3 business days unless explicitly listed on the Product Page. In general, orders are not shipped on weekends or holidays. If our retailers are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

 

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Some of our retailers may take longer to ship your order. Most items arrive within 7 to 15 days of ordering with no additional shipping charges.

 

Shipment Confirmation & Tracking

A Shipment Confirmation email will be sent once your order has been shipped by a retailer. If you purchased from multiple retailers on a single order, you may receive multiple shipment confirmation emails. Each email will contain your tracking number(s). The tracking number should be active within 24 hours.

 

Shipment Issues

Lost Shipment

If your shipment tracking shows that your item(s) have been delivered, but you have not received them after 3 days, Please click here to submit the form,We request you to be as explicit as possible to help us deliver a relevant answer.

 

We will work with the retailer(s) that shipped your item(s) to file the appropriate claims.

 

Damaged Shipment

If you received your order damaged, please save all packaging materials and damaged goods. Please click here to submit the form,We request you to be as explicit as possible to help us deliver a relevant answer.

 

We will work with the retailer(s) that shipped your item(s) to file the appropriate claims.

 

Who ships my order?

Orders are shipped directly by the individual retailers.

 

How can I change my shipping option after I have placed my order?

Our retail partners are unable to change the shipping address or shipping speed once an order has been placed.

 

If your order was placed within the last 30 minutes, you can request that your order be canceled using our order management page.

 

Guest Order Management

 

Undeliverable areas?

Due to restrictions, many of our retailers are unable to ship products to certain geographic locations. These locations include post office boxes, military installations and diplomatic posts.